This Privacy Policy explains what personal data rich88 collects, how we use it, and how we keep it safe. We are committed to protecting the privacy of every player who uses our platform in the Philippines.
When you register and use the rich88 platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication. We only collect information that is relevant and necessary for the purposes described in this policy. You will always be informed of what data is being collected at the point of collection.
The personal data we collect is used to create and manage your account, process deposits and withdrawals, verify your identity, and comply with our legal obligations under Philippine law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Technical data helps us detect and prevent fraud, protect the integrity of the platform, and troubleshoot any issues you may encounter. We do not use your data to make automated decisions that significantly affect you without your knowledge. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. All data processing is carried out in accordance with applicable Philippine data privacy regulations.
rich88 may share your personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools. These providers are contractually required to handle your data securely and only for the specific purposes we have authorised. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law. We will never share your data with unrelated third parties for advertising or profiling purposes. Any third party that receives your data is bound by strict confidentiality and data protection obligations. We review our third-party relationships regularly to ensure ongoing compliance with our privacy standards.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or disclosure. Your account is protected by password authentication, and we encourage you to use a strong, unique password and to keep it confidential at all times. Sensitive payment information is handled through encrypted channels and is never stored in plain text on our systems. Inthe event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We regularly review and update our security practices to address emerging threats and vulnerabilities. If you suspect any unauthorised access to your account, please contact our support team immediately using the email address listed in the footer of this page.
rich88 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use our platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful and where players encounter difficulties, allowing us to make targeted improvements. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use rich88, you consent to our use of cookies as described in this policy.
We retain your personal data for as long as your account remains active and for a reasonable period afterwards as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering and gaming regulations. When your data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you. You may request the deletion of your account and associated data at any time by contacting our support team, subject to any legal retention requirements that apply. We will confirm the outcome of any deletion request within a reasonable timeframe.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal data. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to object to certain types of processing. You may also request a copy of your data in a portable format, or ask us to restrict processing in specific circumstances. To exercise any of these rights, please contact our support team at the email address shown in the footer of this page. We will respond to all data rights requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The rich88 platform is strictly for players aged 21 and above, in line with Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend the account and delete the associated data. Parents or guardians who believe their child has accessed our platform should contact us at the support email in the footer so we can take prompt action. We take our responsibility to protect younger users seriously and maintain age verification procedures as part of our registration process.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players by email or through a prominent notice on the platform. The date at the bottom of this page indicates when the policy was last revised. We encourage you to review this policy periodically so that you remain informed about how we protect your data. Continued use of the rich88 platform after any changes take effect constitutes your acceptance of the updated policy.
Last updated: 2025. This Privacy Policy applies to all players accessing the rich88 platform from the Philippines.
Quick answers to what Philippines players ask most about data and privacy on rich88.
Have more questions about how we handle your data? Visit our FAQ page for more answers, or create your rich88 account and enjoy a secure gaming experience built for players in the Philippines.